Customer Service Representative

[Bok]

Hi,

Is any one looking for a customer service role. Pays just under $50K.

• Processing of orders received by phone, fax, mail or email including order entry.

• Processing of backorders when stock is released by QA.

• Maintenance of logs, registers and filing to enable efficient trace-ability of orders.

• Preparation of export documentation per relevant company SOPs.

• Follow up of S100 /Schedule 8 deliveries within 72 hours per relevant SOPs

• Answering of customer enquiries received by phone, fax, mail or email, providing support materials as necessary

• Generation of sales reports as requested

• Management of customer complaints as per the relevant company SOP

• Ensures relevant standards are complied with and that changes to the Orion Quality Management System within the scope of the department are in line with internal and external requirements

Do you have telephone customer service experience, PMme quickly as they want to fill this role ASAP